English Chinese Korean Japanese

Terms & Conditions


This Agreement is a contract between the customer ("You") and Cashmere Crush Ltd. Registered office 3-B-511, Beijing 22 Art Plaza, Pingod Community. No. 32 Baiziwan Road Chaoyang District, Beijing 100022 China

The Terms and Conditions under which You may purchase products from www.cashmerecrush.com are set out below. Please read the following terms and conditions carefully before placing your order with Cashmere Crush Ltd.

By completing the customer application process and using www.cashmerecrush.com You acknowledge that you have read and understood these Terms and Conditions and agree to be bound by the Terms and Conditions of this Agreement.

1.  The agreement

2.  Purchase orders and delivery of goods

3.  Risk and title

4.  Price of goods and payment

5.  Packaging and labelling of goods

6.  Licence

7.  Intellectual property rights

8.  Liability

9.  Security

10. Notification of changes

11.  Privacy


1) The agreement

The entire Agreement between You and Cashmere Crush for the purchase of Goods by You from Cashmere Crush is:

(a) these Conditions; and (b) the terms of the Order.

The Agreement exists between You and Cashmere Crush once Cashmere Crush receives and accepts an Order. No obligation to sell or supply the Goods will arise until the Order is received and accepted. Each order may be accepted by Cashmere Crush at its absolute discretion. Each Order is a separate agreement.

2) Purchase orders and delivery of goods

You will place an Order with Cashmere Crush by selecting goods, entering your Personal and Payment Details and pressing the "purchase” button.

Anyone at the Delivery Address who receives the Goods shall be presumed by Cashmere Crush Ltd to be authorised to receive the Goods on Your behalf.

(a) to the adult person who placed the Order, or

If there is no-one at the Delivery Address at time of deliver. you will need to make alternate arrangements regarding a suitable time with the carrier. You may be required to pay an additional fee. Deliveries will occur between 9am-6pm Monday to Friday. Exact times cannot be given.

3) Risk and title

Risk and title in the Goods passes to You upon delivery of the Goods to the Delivery Address.

If You are not satisfied with the Goods You have purchased, You may contact Cashmere Crush Ltd at customer@cashmerecrush.com within 7 days of receiving your Goods to request a Return Authorisation (RA).

Merchandise in saleable condition with all original tags attached may be exchanged for another size or for a store credit when accompanied by the original order receipt, an Online Store Return Form and RA number.

After 14 days sales are FINAL. All sale items, phone orders and pre orders are FINAL. No price adjustments. No exchange or refunds on sale items.

Returns must be by registered post. Cashmere Crush will not be responsible for return shipping costs nor duty reimbursement in the case of international purchases (other than faulty items).

Please note that we are only able to offer size exchanges. Items you exchange for a different size will be shipped at our cost. If we do not have the required size in stock you will be granted a refund. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately. If you are outside of China, you will need to pay for duties and taxes on the replacement item (other than faulty items).

4) Price of goods and payment

The price You shall pay for the Goods shall be the price specified on the website. You also agree to pay the delivery and handling fee including goods and services tax which Cashmere Crush Ltd is required to collect from You. You are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

Cashmere Crush Ltd prices are subject to variation without notice. The price payable for the Goods shall be the price applicable on the date the Goods are confirmed as ordered.

(a) Payment upon Placement of Order

All payments are processed through paypal.


5) Packaging and labeling of goods

All goods sent out by Cashmere Crush will be sent out in the most suitable packaging for the item/items purchased to ensure protection of the item. Care labels will appear on all garments and should be followed strictly.

6) License

You are licensed to use the Cashmere Crush website on your computer for Your use in purchasing Goods from Cashmere Crush. You acknowledge that you are not permitted to make any other use of the Cashmere Crush website.

7) Intellectual Property rights

You acknowledge that Cashmere Crush or its related corporations own or are licensed to use all Intellectual Property Rights in Cashmere Crush (including, but not limited to, any images, photographs or text which appears on the website). You agree that You will make no representation to the contrary, and that You must not use or copy Cashmere Crush in any manner which is inconsistent with the rights of the owner or licensee of such Intellectual Property Rights.

You acknowledge that any trademarks or logos which appear on the Cashmere Crush website are owned by or licensed to Cashmere Crush, and that You must not do anything to prejudice the rights of the trade mark owner or licensee to such trademarks or logos.

8) Liability

To the extent permitted by law, You agree that any liability of Cashmere Crush arising out of or in connection with any breach of any express or implied warranty or condition in respect of goods or services supplied to You through use of Cashmere Crush will be limited to:

(a) if the condition relates to goods, the replacement of the goods or the supply of equivalent goods; and

(b) if the condition relates to services, the supplying of the services again or the payment of the cost of having the services supplied again.

You agree that the entire risk arising out of installation, downloading, use or performance of Cashmere Crush remains with You. To the extent permitted by law, You release and discharge Cashmere Crush and its related corporations from all forms of direct, special, indirect or consequential loss or damage (including loss of profits, loss of data or loss or damage that may reasonably have been supposed to have been in the contemplation of the parties as at the date of this Agreement) arising out of or in connection with Cashmere Crush or this Agreement, including, without limitation, loss or damage caused by the negligence of Cashmere Crush or its related corporations.

9) Security

If you are issued with a password by Cashmere Crush, You agree to take responsibility for the safekeeping of your password. You are liable if an unauthorised person uses your password. You agree to release and forever indemnify Cashmere Crush in relation to any liability howsoever arising out of the unauthorised use of your password.

10) Notification of changes

Cashmere Crush may add to, delete, or otherwise change any of the terms of this Agreement. Your use of the Cashmere Crush service will constitute your deemed acceptance of such changes.

11) Privacy

Privacy and Security Statement, please visit the Privacy and Security page.




Supplier's Name


 Cashmere Crush

Trading as



Business Registration





3-B – 511, Beijing 22 Art Plaza, Pingod Community,

No. 32 Baiziwan Road Chaoyang District

Beijing 100022 China



 +86 010 58769730



 +86 010 58769730


This Privacy Statement applies to all personal information collected by Cashmere Crush via the internet, including without limitation, by way of the Cashmere Crush website located at www.cashmerecrush.com

Cashmere Crush recognizes the importance of protecting the privacy of our client's personal and financial information and acts in accordance with this recognition. As a result, Cashmere Crush has instituted strict policies regarding your privacy. Information provided at the time of registration or submission will not be used for any unsolicited communication, unless you provide your consent. When you register with Cashmere Crush you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below. 

1. What Cashmere Crush collect

In order to provide our clients with the service they deserve Cashmere Crush collects the information that our clients give us. This may include personal information:

a. automatically collected by our system relating to your visit to the website, such as your IP address; 

b. given to us by you when you fill in questionnaires, contact forms or other sections of the Cashmere Crush website or when you post or input information to the sass & bide website; and 

c. about how you use the Cashmere Crush website. 

We study our clients' and visitors' use of our website so we can improve our services and enhance your Cashmere Crush experience. When you register with Cashmere Crush, you give us your name and email address. Cashmere Crush does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

2. How Cashmere Crush use the information you provide

If you give us your name and email address, we may contact you by email with special information about Cashmere Crush and our products. We only communicate with you by email if we have your permission. Otherwise, we use your information only to provide our clients with a better service experience and ensure that we, our partners and affiliates maintain and improve services to our clients. sass & bide will not otherwise use or disclose any information about you without your consent, unless:

3. Will Cashmere Crush share your information with other entities?

Cashmere Crush does not sell or rent our client's names, addresses, email addresses or other personal information. In order to maintain our website and enhance our client communications, sass & bide contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting sass & bide in these endeavours and subject to strict contractual confidentiality obligations. Cashmere Crush will not otherwise use or disclose any information about you without your consent, unless: 

•   the use or disclosure is for one of the purposes described in or otherwise permitted by this policy; 

•   the use or disclosure is required or permitted by law; 

•   we believe it necessary to provide you with a service which you have requested; 

•   we believe it necessary to protect the rights, property or personal safety of another person or sass & bide; or 

•   the assets or operations of Cashmere Crush’s business are transferred to third party. 

If you do not provide requested information, Cashmere Crush may not be able to provide you with access.


Cashmere Crush will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure and to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date. Cashmere Crush uses appropriate security measures to protect the information you give us. While we take stringent measures to protect our website and all information, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. Cashmere Crush will not be responsible for events arising from unauthorized access to your personal information.

[Please note also that Cashmere Crush may use overseas facilities to process or back up its information. As a result, we may transfer your personal information to our overseas facilities for storage. However, this does not change any of our commitments to safeguard your privacy.] 

5. About Cookies

Cashmere Crush may use cookies to improve the usefulness of our website for our clients and to help us to enhance our services. Cookies are tiny bits of data that are stored on your hard drive when you visit a website. Most web browsers are set to accept cookies. Cookies in and of themselves do not personally identify users, although they do identify a user's browser. Cookies are useful to estimate our number of users and determine overall traffic patterns through our website. If you don't want cookies, your Web browser likely includes an option that allows you to not accept them. This may mean that you will not be able to take full advantage of Cashmere Crush’s services.

6. Marketing and advertising 

From time to time, Cashmere Crush may give you the choice as to whether or not you wish to participate in promotions, surveys and/or competitions. To take part in these activities, you will be directed to an appropriate mechanism to enable you to sign up. When you sign up you will receive additional information about the terms and conditions that apply to registration and the relevant surveys, competitions and/or promotions. Please read these carefully as such terms apply in addition to those set out in this policy and could provide you with important information about how personal information collected as part of those activities is dealt with.



If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to Cashmere Crush Privacy Policy and Disclosure Statement, please contact Cashmere Crush at:

Telephone +86 010 58769730 Fax +86 010 58769730 
Mail. 3-B-511, Beijing 22 Art Plaza, Pingod Community, No. 32 Baiziwan Road Chaoyang District, Beijing 100022 China. Email: customer@cashmerecrush.com